Privacy Policy

Effective Date: May 2, 2026
Last Updated: May 12, 2026

1. Who We Are

This Privacy Policy applies to Panda Prints LLC (“Panda Prints,” “we,” “us,” or “our”) operating at pandaprintworks.com. We accept orders from customers located throughout the United States and its territories.

Contact:
Email: info@pandaprintworks.com
Phone: (954) 625-9374

2. Information We Collect

a) Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Order details and custom product specifications
Payment information (see Section 4 — we do not store raw card data)
Messages submitted through our contact form

b) Information Collected Automatically

When you visit our site, we automatically collect:

IP address
Browser type and version
Device type and operating system
Pages visited, time on site, and navigation behavior
Referring URL
Cookie identifiers (see Section 6)

c) Information from Third Parties

We may receive data about you from payment processors, analytics providers, and advertising platforms as described below.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order status, updates, and custom specifications
Send promotional emails, newsletters, and SMS messages (you can opt out at any time — see Section 8)
Improve our website and customer experience through analytics
Serve relevant advertising on third-party platforms
Detect and prevent fraud
Comply with legal obligations
Respond to your inquiries submitted through our contact form

4. Payment Processing

All payments are processed by Stripe and/or PayPal. We do not store your full credit card number, CVV, or raw payment credentials on our servers. When you submit payment information, it is transmitted directly and securely to the payment processor.

By completing a purchase, you are also subject to the privacy policies of:

Stripe: stripe.com/privacy
PayPal: paypal.com/privacy

5. Sharing Your Information

We do not sell your personal information. We may share your data with the following third parties solely to operate our business:

Party	Purpose	Data Shared
Stripe	Payment processing	Name, billing address, payment data
PayPal	Payment processing	Name, billing address, payment data
PirateShip	Shipping label generation	Name, shipping address, order details
Google Analytics	Website analytics	Anonymized usage data, IP address
Meta (Facebook/Instagram)	Advertising and analytics	Browsing behavior, purchase events
PostHog	Product analytics	Usage behavior, session data
Brevo (Sendinblue)	Email and SMS marketing	Name, email address, phone number

We may also disclose your information if required by law, court order, or to protect the rights and safety of Panda Prints LLC or others.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. These include:

Essential cookies — required for the site and shopping cart to function
Analytics cookies — Google Analytics and PostHog use cookies to understand how visitors use our site
Advertising cookies — the Meta Pixel tracks site visits and purchase events to enable and measure Facebook and Instagram advertising
Preference cookies — remember your settings and login state

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality, including the shopping cart. For a full list of specific cookies we use and detailed opt-out instructions, see our Cookie Policy.

7. WooCommerce and Customer Accounts

Our shop is powered by WooCommerce. You may check out as a guest or create an account. If you create an account, we store your name, email address, billing and shipping addresses, and order history to make future purchases easier. We take reasonable technical measures to protect this data.

8. Email Marketing and Opt-Out

If you opt in to our email list, we will send you promotional offers, product announcements, and other marketing communications. Every marketing email we send includes an unsubscribe link. You can also opt out at any time by emailing info@pandaprintworks.com.

Opting out of marketing emails does not affect transactional emails related to your orders, such as order confirmations and shipping updates.

SMS Marketing: If you provide your phone number and check the SMS opt-in box at the time of providing it, you consent to receive recurring automated promotional and transactional text messages from Panda Prints LLC at the phone number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out at any time, or email info@pandaprintworks.com. Opting out of marketing SMS does not affect transactional SMS related to your active orders. SMS messaging is delivered via Brevo. By opting in, you agree to our Terms of Service and this Privacy Policy.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, including:

Order records: retained for a minimum of 7 years for tax and accounting purposes
Customer accounts: retained until you request deletion
Analytics data: retained per the default retention settings of each analytics platform
Contact form submissions: retained for up to 2 years

10. Your Rights

You may have the right to:

Access the personal data we hold about you
Correct inaccurate data
Delete your data (subject to legal retention requirements)
Opt out of marketing communications
Request a copy of your data in a portable format
Opt out of targeted advertising (you may opt out of the Meta Pixel by adjusting your Facebook ad preferences or using browser opt-out tools)

To exercise any of these rights, contact us at info@pandaprintworks.com. We will respond within 30 days. We may need to verify your identity before fulfilling your request to protect your data from unauthorized access.

Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. We will not deny you services, charge you different prices, or provide a lower quality of service because you exercised a right under this policy.

Do Not Track: Our website does not currently respond to browser Do Not Track signals. You may manage tracking preferences through your browser settings or by opting out of individual third-party platforms as described in this policy.

11. California Residents — Your Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), gives you additional rights regarding your personal information. This section supplements the information provided elsewhere in this Privacy Policy.

Categories of Personal Information We Collect. In the preceding 12 months, we have collected the following categories of personal information about California consumers:

Identifiers — name, email address, postal address, phone number, IP address, account credentials, payment card identifiers
Commercial information — order history, products purchased, custom specifications
Internet or other electronic network activity — browsing behavior on our site, interactions with our advertising, cookie identifiers
Geolocation data — approximate location derived from IP address
Inferences — preferences and interests derived from the above

Sources. We collect this information directly from you, automatically from your use of our site, and from third-party advertising and analytics providers as described in Sections 2 and 5.

Business Purposes for Collection. We use this information to fulfill orders, provide customer service, operate and improve our site, prevent fraud, send marketing communications you opt into, serve and measure advertising, and comply with legal obligations.

Disclosure and “Sharing” Under CPRA. We disclose personal information to the service providers identified in Section 5 (Stripe, PayPal, PirateShip, Google Analytics, Meta, PostHog, Brevo). Our use of advertising cookies such as the Meta Pixel constitutes “sharing” of personal information for cross-context behavioral advertising under the CPRA. We do not sell personal information for money.

Your California Rights. Subject to certain exceptions and verification, you have the right to:

Know what personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties to whom we disclose it
Access a copy of your personal information in a portable format
Delete your personal information, subject to legal retention requirements
Correct inaccurate personal information
Opt out of “Sale” or “Sharing” of your personal information, including for cross-context behavioral advertising
Limit the use and disclosure of any sensitive personal information we may collect
Be free from retaliation for exercising any of these rights

How to Submit a Request. To exercise any of these rights, including to opt out of “sharing” for cross-context behavioral advertising, visit our Your Privacy Choices page or email info@pandaprintworks.com. We will respond within 45 days. We may extend this period by an additional 45 days when reasonably necessary and will notify you of any extension. We may need to verify your identity before fulfilling certain requests to protect your information from unauthorized access.

Authorized Agents. You may designate an authorized agent to make a request on your behalf. We may require the agent to provide signed written authorization and, in some cases, may require you to verify your own identity directly with us.

Minors. We do not knowingly collect or “sell” or “share” the personal information of consumers under the age of 18.

Global Privacy Control. We treat a valid Global Privacy Control (GPC) signal received from a browser as a request to opt out of “sharing” of personal information for cross-context behavioral advertising for that browser and device.

Non-Discrimination. We will not deny you services, charge you a different price, or provide a different level of service because you exercised any of your California privacy rights.

12. Children’s and Minors’ Privacy

Our website and services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a person under 18 has provided us with personal information, please contact us at info@pandaprintworks.com and we will promptly delete it. As a reminder, individuals under 18 are not permitted to place orders per our Terms of Service.

13. Security and Data Breach Notification

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach involving your personal information, we will notify affected individuals as required by applicable law, including Georgia’s data breach notification law (O.C.G.A. § 10-1-910 et seq.) and any other applicable state or federal requirements. Notification will be provided in the most expedient time possible and without unreasonable delay.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

15. Business Transfer

In the event that Panda Prints LLC is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transfer, your personal information may be transferred to the successor entity as part of that transaction. We will notify you via email or a prominent notice on our website if your personal information becomes subject to a materially different privacy policy as a result of such a transaction. The successor entity will be required to honor the commitments made in this Privacy Policy unless you are notified otherwise and given the opportunity to opt out.

16. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Panda Prints LLC
Kennesaw, GA
Email: info@pandaprintworks.com
Phone: (954) 625-9374